Installers, industrial customers and building administrators consider that it is Rexel’s responsibility, acting as a distributor, to recommend the best products and to provide them with assistance in an ever-changing industry. In order to assist them in their responsible practices, Rexel focuses first and foremost on ensuring that they receive excellent service, the foundation of the legitimacy and customer trust that the Group enjoys.
Rexel caters to the needs of its customers around the world, whether at its branches or at their job sites. The everyday quality of its services relies on its proximity, its large available product range, its fast service, and its consulting expertise. Day after day, its employees help installers improve their performance, manage complex projects on behalf of commercial sector customers, and meet the strict specifications of industrial customers. Its multichannel model allows it to be more accessible and to better answer its customers’ requests.