Driving customer satisfaction through best-in-class solutions
Antoine Audureau
Chief Procurement Officer
Our suppliers play a key role in satisfying customers’ needs and helping us achieve our purpose of electrifying solutions that make a sustainable future possible.
We work closely with world-class partners to drive innovation, stay at the forefront of our industry and serve customers anytime, anywhere across our 17-country network.
By collaborating on energy efficiency and sustainability, we’re able to offer cutting-edge solutions that meet growing demand for eco-friendly products with significant savings. We also provide detailed environmental data to guide buyers toward the most sustainable options.
And because our suppliers play such a decisive role, we continue to invest in long-term relationships. In particular, we provide our top suppliers with valuable customer insights through our supplier portal, and customized support through a dedicated Strategic Supplier Services team.
Our aim is to enable Rexel and our partners to keep delivering outstanding value to customers.
Sustainable Selection
In 2023, we launched Sustainable Selection, more than 100,000 recommended products, based on their environmental performance (footprint and circularity) and suppliers’ commitment to sustainability. By highlighting these products and sharing environmental performance data, our aim is to help customers make informed decisions and accelerate their energy transition.
Partnering with the best brands worldwide
As a distributor, we want to offer our customers cutting-edge solutions that help them achieve their specific goals. That’s why we work closely day to day with the best brands globally and locally.
As electrification drives the transition from fossil fuels to greener energy, our supplier relationships enable us to stay ahead of emerging needs. Governments, businesses and homeowners are all looking for ways to save energy and reap the benefits of new technology, including in the rapidly developing industrial nearshoring, data center or AI markets. Innovative electrical products and solutions are a driving force in this trend, and we are proud to play a leading role.
Our close partnerships with leading brands enable us to guide industrial, commercial and residential customers through the challenges of evolving regulation and the opportunities offered by innovation. By understanding market needs and cooperating with suppliers, we can also accelerate innovation and provide the information buyers need to choose the most eco-friendly and energy-efficient solutions.
Sustainable supplier charter
Sustainability
We only work with suppliers who prioritize responsible business practices and share our high environmental standards. This upholds our commitment to being an ethical and responsible company, which is important to all our stakeholders.
